Dispute Resolution Policy
We are obliged to inform you of our Dispute Resolution Policy should you wish to file a
complaint about the legal service provided to you. First, you must outline to us in writing your
complaint, this will allow us to review the complaint and possibly offer some sort of resolution
within our practice.
Alternatively, if you feel that your compliant has not been dealt with appropriately you can
avail of the services that the LSRA provide. The LSRA can be reached at
complaints@lsra.ie
They have a form to submit on their website, if your complaint is admissible, they will liaise
with us and try to reach an informal dispute resolution.
Full details of how this process works and beyond, can be viewed on their website
www.lsra.ie